Analytics
Know what your customers want.
Every conversation tells you something. Your dashboard shows what people ask, when they ask it and how those conversations end, so you can decide with evidence.
In your dashboard
Clear charts, no spreadsheets.
Conversations over time
See how busy your front desk is, day by day.
Where your team stepped in
Which conversations your front desk resolved, and which ones your team joined.
Top questions
The ten things customers ask most, so you know what to put front and centre.
Peak hours
When customers write to you, including the hours you are closed.
Booking outcomes
Appointments by status: booked, completed and cancelled.
What customers want
Conversations grouped by what the customer was after.
Your 360FrontDesk is ready.
Every customer answered on WhatsApp, day and night.